Frequently asked questions

Six steps, with a screenshot of each one.

Cancelling stops your next renewal — it does not end your access right away, and this page makes no claim about the product's performance.

1. Sign in and open Account

   Sign in at putfinder.com, then open Account — either from the account menu, or by going directly to putfinder.com/account.

2. Find Cancel my subscription in the Subscription card

   On the Account page, find the Subscription card. Its last row has two buttons: Change plan, update card or view invoices, and Cancel my subscription (during a free trial it reads Cancel trial). Click the cancel button. Change plan, update card or view invoices opens Stripe's billing portal for those tasks only; it does not include cancelling. (During a free trial, or if a payment didn't go through, the first button reads Update card or view invoices.)

   

   The Subscription card on your Account page. Cancel my subscription is the second button at the bottom.

3. Read the short note, if one appears

   A short panel opens below the card. During a free trial it says that cancelling now means you won't be charged and that Plus stays available until the trial's end date; if the last payment didn't go through, it says how to update your card. Choose Continue to cancel to go on. Most paid subscriptions skip this step.

4. Tell us why you're leaving

   We ask why you're leaving. Tap a reason, or choose Skip this question. Some accounts then see a one-time offer; Continue to cancel goes on without it.

5. Confirm on Stripe's page

   You'll go to a secure page hosted by Stripe, our payment provider (billing.stripe.com). Click Cancel subscription to confirm. Your subscription ends at the close of the current billing period — not immediately.

6. Confirm it worked, back on Account

   Return to putfinder.com/account. The two buttons are replaced by Manage subscription — that's normal. What changes is the first line of the Subscription card: it now reads "This subscription has been cancelled. Access continues until <date> and will not renew." That sentence is how you know it worked.

   

   After cancelling, the Subscription card's first line confirms it and shows the date access ends.

Cancellation policy: see Pricing → Frequently asked questions.

Last updated October 10, 2026.